Terms of Use — Carine Health

Last Updated: 18 February 2026

1. Introduction

Welcome to Carine Health's website (www.carinehealth.com.au).

These Terms of Use ("Terms") govern your access to and use of our website, including any content, functionality, and services offered on or through the site.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website.

Carine Health operates a health food and supplement store located at 485 Beach Road, Duncraig WA 6023, and provides information about our products and services through this website.

2. Use of Our Website

2.1 Permitted Use

You may use our website for lawful purposes only, including:

Browsing information about our products and services

Contacting us via email or contact forms

Subscribing to our newsletter

Accessing health and wellness educational content

2.2 Prohibited Use

You must not use our website to:

Violate any applicable local, state, national, or international law

Transmit any harmful, offensive, or unlawful material

Attempt to gain unauthorised access to our website, server, or database

Interfere with or disrupt the website's operation or security

Impersonate any person or entity, or falsely state or misrepresent your affiliation

Use automated systems (bots, scrapers, etc.) to access the website without our permission

Reproduce, duplicate, copy, or exploit any portion of the website for commercial purposes without our express written consent

3. Intellectual Property Rights

3.1 Ownership

All content on this website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Carine Health or its content suppliers and is protected by Australian and international copyright, trademark, and intellectual property laws.

3.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not modify, reproduce, distribute, or create derivative works from any content on our website without our prior written permission.

3.3 Trademarks

"Carine Health" and our logo are trademarks of Carine Health. You may not use our trademarks without our express written consent.

4. Health Information Disclaimer

4.1 General Information Only

The health and wellness information provided on this website is for general informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

4.2 No Medical Advice

Nothing on this website constitutes medical advice or establishes a practitioner-patient relationship. Always seek the advice of your physician, naturopath, or other qualified health provider with any questions you may have regarding a medical condition or treatment.

4.3 Product Information

While we strive to provide accurate and up-to-date information about our products, we make no representations or warranties regarding the completeness, accuracy, or suitability of any product information. Product availability, pricing, and specifications are subject to change without notice.

4.4 No Guarantee of Results

We do not guarantee any specific health outcomes or results from the use of any products or services mentioned on this website. Individual results may vary.

5. Naturopathic Services

If you book a consultation with our in-house naturopath (whether in-store or via future online booking systems), you acknowledge that:

Naturopathy is a complementary therapy and not a substitute for conventional medical treatment

You are responsible for disclosing your full health history and any medications you are taking

Our naturopath will provide advice and recommendations based on the information you provide

You should consult your GP or medical specialist before making any significant changes to your health regime, particularly if you have a serious medical condition or are taking prescription medications

6. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Carine Health (e.g., product suppliers, social media platforms, health information resources).

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Carine Health is not liable for any damage or loss caused by your use of any third-party websites or services.

We recommend that you review the terms and privacy policies of any third-party websites you visit.

7. User-Generated Content

7.1 Reviews and Feedback

If you submit reviews, testimonials, feedback, or other content to us (via email, social media, or other channels), you grant Carine Health a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display such content for marketing and promotional purposes.

7.2 Prohibited Content

You agree not to submit any content that:

Is false, misleading, defamatory, or offensive

Violates any third-party rights (including intellectual property or privacy rights)

Contains viruses, malware, or other harmful code

Promotes illegal activity or violates any law

We reserve the right to remove or refuse to post any user-generated content that violates these Terms or is otherwise inappropriate.

8. Limitation of Liability

8.1 No Warranties

Our website and all information, content, and services provided on or through the site are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.

To the fullest extent permitted by law, Carine Health disclaims all warranties, including but not limited to:

Implied warranties of merchantability, fitness for a particular purpose, and non-infringement

Warranties that the website will be uninterrupted, secure, or error-free

Warranties regarding the accuracy, reliability, or completeness of any content

8.2 Exclusion of Liability

To the maximum extent permitted by Australian law, Carine Health, its directors, employees, and agents will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to:

Your use of or inability to use the website

Any errors, omissions, or inaccuracies in the content

Unauthorised access to or alteration of your data

Any third-party content or conduct on the website

Any health outcomes or results from the use of products or services mentioned on the website

8.3 Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer rights or guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).

If the Australian Consumer Law applies and we breach a consumer guarantee, our liability is limited to (at our option):

In the case of goods: repair, replacement, or refund

In the case of services: re-supply of the services or payment of the cost of having the services supplied again

9. Indemnification

You agree to indemnify, defend, and hold harmless Carine Health, its directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

Your use of the website

Your violation of these Terms

Your violation of any third-party rights

Any content you submit or post on the website

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you consent to the collection and use of your information as described in our Privacy Policy, available at: www.carinehealth.com.au/privacy-policy

11. Changes to These Terms

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page, with the "Last Updated" date revised accordingly.

Your continued use of the website following any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

12. Termination

We reserve the right to terminate or suspend your access to our website at any time, without notice or liability, for any reason, including but not limited to:

Breach of these Terms

Conduct that we believe is harmful to other users, us, or third parties

Legal or regulatory requirements

Upon termination, your right to use the website will cease immediately.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Western Australia, Australia.

Any disputes arising out of or related to these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of Western Australia.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Carine Health regarding your use of the website and supersede any prior agreements or understandings.

16. Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Use, please contact us:

Carine Health
485 Beach Road, Duncraig WA 6023
Email: [email protected]
Phone: (08) 9447 9933
Website: www.carinehealth.com.au

17. Acknowledgment

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

Thank you for choosing Carine Health — your local health food and supplement store in Perth's northern suburbs.